Service notices
Review relevant information about online services and support availability.
Review relevant information about online services and support availability.
Stay aware of safer login, communication, and account-access practices.
Read clear explanations of common digital banking journeys.

Designed around real needs
The news area provides a clear place for service guidance, security reminders, digital access education, and customer notices.
Important account actions should always continue through official website links or secure account access rather than an unexpected message.
What this service covers
Overview
This area brings service announcements, security reminders, and digital access guidance together.
How it works
Review the latest published guidance.
Use official links when taking account action.
Contact support if a notice affects your account access.
Common questions
Account-specific messages may appear after secure login or through verified communications.
Use the official Contact page rather than replying with private credentials.
Who this helps
Understand changes that may affect how a feature is accessed.
Review practical reminders about credentials and suspicious requests.
Learn the safest route to common online account tasks.
Continue securely
Use secure online banking for personal account information, or contact the Elite Civic support team for guidance.